Booking an Appointment
A card is required to book an appointment. That card will not be charged unless you violate our cancellation policy, see below.
Arriving Early
We welcome you to arrive early to your appointment to enjoy a complimentary beverage of your choice!
New Client
Welcome to Divine Complexions Beauty Medspa! Please fill out the attached new client paper work in your email.
Product Return
Please return your skincare product within 30 days for a full refund or credit to your account. I'm sorry we can not accept returns after 30 days.
Cancellation Policy
If you need to cancel or change your appointment please do so outside the 24 cancellation window.
This business enforces a strict cancellation policy on all services and reserves the right to charge a cancellation fee of 100% for cancellations within 24 hrs for any no-shows and late cancellations for any spa service.
For any late cancelation or no-show for a Medspa service a $100 fee will be charged.
*Note that you may be considered a no-show if you are late for your scheduled appointment, and it is up to the business to decide whether the fee is applied.
The cancellation fee is only charged if you violate the terms of the cancellation policy. If you show up to the appointment on time or cancel before the deadline listed on your confirmation page, no cancellation fee is withdrawn from your account.
Thank you for valuing the time of our providers!
This Privacy Policy describes how Divine Complexions ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from Divine Complexions. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our spa services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:
503-757-8280
Divine Complexions